45 In June 2019 we shifted to a digital learning platform for effective training of employees and improved governance of training needs. This ensured that we were able to mitigate the adverse impact of the COVID 19 pandemic on training and keep the momentum on by upskilling our workforce through e-learning and virtual collaboration. As a result, new employees onboarded during the year experienced an efficient and on-time completion of initial induction training assignments despite the pandemic restrictions. We have increasingly moved training content to more interactive audio-visual formats in the form of animation and SCORM based courses. To make technical learning more effective, we shoot live videos of pharmaceutical process operations in the production shop-floor, warehouse, and laboratories. Our employees have demonstrated agility in adapting to new ways of learning as we observe a high compliance rate further boosting the confidence of the leadership team to accelerate e-learning throughout the organization. Sai Gurukul was designed, configured and deployed as a holistic three-dimensional model • Training Infrastructure Development – For sophisticated e-learning experience. • Learning Management System (LMS) – For effective upskilling of knowledge and governance. • Learning Content Management System (LCMS) - For creating advanced interactivcontent for adaptive learning. Continuous System Improvement Continuous improvement is one of our key attributes, where once in every 6 months, a new integration was completed in Sai Gurukul. The latest update is the SSO Integration - Integration with our company’s Active Directory, enabling usage of domain password to login to LMS, further promoting easier access and quicker onboarding of new hires. Sai Gurukul - our online academy for effective learning Sai Gurukul helped our organization achieve more than 99.5% annual training compliance score at the organization level. With reduction in number of human errors and increase in timely closure of Quality Management System components, Sai Gurukul has helped in effective learning through advanced audio-visual training content and anytime anywhere learning. Training organization and management system A dedicated team of training coordinators is responsible for all training activities such as content creation, training assignments, and compliance monitoring. Compliance is driven through a combination of monitoring by the leadership team and daily compliance monitoring by training coordinators. We have Standard Operating Procedures in place for training and our training areas include scheduled and unscheduled quality and regulatory on-the-job role-specific training, multidisciplinary job-related training, HR/soft skill training, safety, and technical training. Gap assessments are periodically done to identify the future needs and upskill the internal talent accordingly to maintain a future-ready workforce Sai holds the record for fastest implementation of Compliancewire LMS application amongst UL clientele as well as in the Global Pharmaceutical industry, for which UL has published a case study outlining our Sai Gurukul LMS implementation strategies, governance models, and organization-wide impact and results. We have also received two Excellence in Practice Awards from Association for Talent Development-USA, for 2021 under Learning Technologies and Change Management categories.
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